Check Each Deposit Detail before Continuing
Follow the deposit steps one at a time, checking your method and details rather than rushing to add funds.
Making sense of making a Deposit
- 1
Resume Through Your Login
Verify the login details first, then follow the recovery instructions rather than sharing a password.
- 2
Making sense of Open Deposit
Start by tapping Top Up in the menu or in your wallet.
- 3
Making sense of choose a Method
Check payment methods first: accepted payment methods (e.g. local e-wallets, online banking).
- 4
Making sense of enter the Amount
Check the minimum deposit amount here before proceeding: minimum deposit amount.
- 5
Making sense of confirm
Complete the payment and your recorded balance updates once it's received.
Making sense of Deposit Methods, Limits and Times
| Understand method | Understand minimum | Understand maximum | Understand processing Time |
|---|---|---|---|
| deposit methods table — method, min, max, processing time | |||
Making sense of tips for Smooth Deposits
- Making sense of Use Your Own AccountPayments must come from an individual account in your name.
- Making sense of Keep Your ReceiptSave the record so a query can be checked against it.
- Making sense of set a Deposit LimitStart by deciding what you can afford to lose, then keep that spending limit unchanged.
- Making sense of Check Bonus TermsIf there's an offer, start by choosing it before you confirm.
Making sense of Deposit Not Showing
Check processing time first: typical deposit processing time; Check support channels first: customer support channels (e.g. live chat, email).
Making sense of Deposit FAQs
Do deposit transactions carry any fees?+
deposit fee policy
Is there a way for me to deposit using someone else's account?+
Check the account holder first: deposits must use a payment account in your own name.
The deposit amount failed, but the money has left my bank. What should I do?+
Check support channels first: customer support channels (e.g. live chat, email).
Making sense of readyMaking sense of Top Up and Play
Start by choosing a deposit amount cap that works for you.